Telephone Systems: Recommended Avaya IP Office.
Better ways to connect staff , Computer Telephone Integration and conference to 128 parties.
Why Novacom recommends, installs, and services only one PBX, Digital/VoIP Integrated telephone system.
With a array of up to 600 features and and Novacom's solid six year experience with thousands IP Office telephones, the platform is stable and flexible, and can easily fit to almost every customer's need.
See a overview of a IP Office functionality.
Which features are of interest to you? Build your check list
Link Multiple Site Systems
Multiple Site Systems & Voice Mail backup are supported up to 32 system sites, 384 telephones per site, and up to 1,000 telephones.
Call Center (AC) Productivity
The best way to manage customer service and order entry functions is the Call Center. Basic Call Center is a standard feature.
VoIP-Avaya IP Office 5420 Executive/Operator telephone. Shown right is the 5420 telephone and 24 function Operator Direct Station Selector (DSS).
Avaya IP Office 5410 Executive (5402 two line telephones available).
Digital-1403 Digital and 1603
IP VoIP Telephone 3 Line
VoIP-416 Digital and IP VoIP Telephone 1616 16 Line and 32 line Extension Module.
Manage your personal telephones features anywhere over the Internet via the Avaya station user Graphic Utility Interface (GUI)-Release 6.0. The comprehensive Avaya One X Portal.
High powered feature sets that allows a staff member to manage their telephone system features and functions via the Internet.
Simplified IP Office Manager GUI
The Avaya Manager is used by Novacom to manage your installation locally and from Novacom remote site or from any Novacom technician's location. Many Novacom customers elect to manage their entire system features. using Manager. A Novacom technician can remotely "walk" our customers through changing this platform.
Linking your cell telephone to your office telephone
Cell telephone Avaya One X Portal remote access to your calls. Answer your desk telephone calls from your cell telephone. Received a call and dial "**" on the cell telephone to place the caller on hold and handle another call.
Multiple site Avaya installations-Alternate site voice processing backup.
Voice Mail backup at a remote site makes the network voice processing more resilient. This configuration allows an Avaya voice processing system to be backed up at a secondary site in the event of the loss of the main network of Avaya systems-up to 32 sites.
Voice Mail Administration
Intuitive administration of Automated Attendant/Voice Mail. Many Novacom customers elect to administer their own voice processing and voce mails.
Linking cell telephones
overview.
The Avaya Twinning feature allows the desk telephone number to ring at the remote site and cell telephone.
Control Unit with Capacity to 384 Telephone and Providing up to 600 Features
Avaya IP Office 500 control Unit V.2 with a 384 telephone capacity. There four card bays on the front (right graphic).
Networking that afford up to 32 systems that have full features as if the sites are in one site.
Multiple site Avaya installations-Many sites operate as a single system.
Connect up to 32 IP Office telephone systems, 384 telephones per site, and up to 1,000 telephone with:
Common voice mail with alternate site backup;
Call transfer and conferencing between and among site users;
Seamless connection of calls among sites;
Users can move their personal telephone features to another site;
Networked voice paging via telephone speakers and overhead
paging; and
Many additional features.
PBX Base Digital/VoIP Control Cabinet
The base cabinet houses four Base Cards and support Expansion Cards. Additional cabinets offer full expansion to 384 telephones. The PBX fully supports Voice over Internet Protocol (VoIP).
Digital-1416 Digital Telephone 1616 is a 16 Line telephone and the 32 line Extension Module.
Wide variety of digial and VoIP telephones-Select from VoIP and digital telephones. Choose from a wide variety of full two way speaker telephones. Two way speaker is optional with most competitive platforms, with options for high resolution and color displays. The Avaya telephones offer a navigation button that make features, especially speed call number look up, very user friendly.
Most Flexible Automated Attendant and Voice Mail. Administration Easy to Use Tools Make Changes Easy
PBX digital alternative to the 1416. Has fewer line keys with great visual function displays..