Customer Testimonials
Noteworthy Assignments-Serving businesses for more than twenty nine years-
We would be pleased to provide names and contacts upon your request.

An Internet Development Firm
Product:Avaya, IP Office, Cisco, and Adtran Voice /Data Integration
A High Tech Application Service Provider (ASP)-Connecting 90 Servers
Scope:   This Converge installation included: all planning  for the site; building the data center with $8,000.00 racking and UPS: all CAT 5 and CAT 3, and Telco feeders wiring; layout and designing capacity and ordering the T-3 and T-1 PRI resources;  Cisco Layer 2  and  3 switches;  Cisco highest end PIX firewall; building VPN/DMZ/VLAN architecture; Cisco Aero Net wireless network for notebooks and video cameras; Avaya  IP Office telephone system  with 64 party Conference Center and Internet video,  Avaya Automated Call Center (ACD) Compact Contact Center;  real time transfer of data from the old data center to the new center;  and the video network. Novacom staff did everything.  We had the new site and T-1 services operable in a parallel mode with no loss of  service a week in advance of our  due date. Cost savings more than $70,000.00 per year will be derived by employing two Novacom carrier partners.

Total Reorganization of All Voice and Data Networking
Product:LAN Cabling and Cisco Data Switches
Scope:   This Converge installation included: all planning  for the site; building the data center with  racking and UPS: all CAT 5 and CAT 3, and Telco feeders wiring; layout and designing capacity and ordering the T-3 and T-1 PRI resources; Cisco Layer 2 switches;  Cisco highest end and  Multitech  firewall; building VPN/DMZ/VLAN architecture; Cisco Aero Net wireless  network for notebooks and video cameras; Avaya  IP Office telephone system  with improving LAN performance by more than  300%.

Regional Not for Profit Organization
Installation of five networked systems. Including the uniform number dialing and call transfer among about 170 telephones. All users have a centralized voice processing and call coverage.
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Freight Cargo Firm
Avaya, Voice /Data Seamless Migration to Voice Over Internet Protocol (VoIP)
An international firm connects its New Jersey office over the World Wide Web to another continent.
Scope:   This cargo logistics firm installed two IO Office systems; one in Princeton and the other in Sao Paolo, Brazil. Voice and data are transmitted over the network.  Customer for six years migrating from Avaya Partner to Avaya IP Office.

Regional Supermarkets
Avaya and Local and Wide Area Frame Relay Networking
A Regional Supermarket Chain
Product:Avaya Telephone Systems, Routers, Network Internet Security.
Scope:   Build a Frame Relay network from wiring to full implementation to meet a firm deadline LAN/WAN conversion covering fifteen  locations.  Network has been maintained by Novacom since 1999 with the installation and service of  IP Office telephone systems.
Avaya IP PBX and  120% return on Investment .

A Packaging Firm
Product:Avaya IP Office.
Scope: Implement an Avaya IP Office telephone network with 125 telephones complete with  Computer Telephone Integration (CTI) applications

A Church Community Project
Product:Avaya IP PBX, Local Area Network, Access Control, Paging
Scope:   Install an Avaya IP telephone system with 65 telephones.  The telephone system controls entry access from three entrances employing solid state access control locking systems with up to 10,000 entry codes. A three floor paging system and a 55 node Local Area Network (LAN) were installed.   The premise provides 70,000 square feet for the church community activities.  Customer since April, 2005.

Structured Cabling
Product:Structured CAT 3 and CAT 5 connections
A Four Story Multi Tenant Office Building
Scope:    Install thirty direct demarcation terminal blocks (RJ-21 X) for thirty tenants. Blocks include: POTS lines, DSL and T-1. Customer reports that service calls averaged from six failures per month over the past three years.  Once rewiring was completed by Novacom, this customer experienced no such failures.  (dated: November, 2010).