Novacom Telephone Company, Inc. ranks in the top tier member among 1,400 Avaya Business Partners, and implements new Integrated Collaborative & Computer Telephone Integration (CTI).
Collaboration
The typical remote staffer can connect to the main office and be a part of the onsite conference with the collaboration components designed and installed by Novacom. We are big proponents of conference calling. Collaboration among people is the key to greater productivity.
The remote staffer may elect to use his computer and the Avaya SoftPhone to communicate voice, data and video among his customers and fellow workers..
The staffers at the conference room can connect to 64 remote fellow staffers and others. With the Avaya conference telephone, the call may be recorded. Thus, the heart of the conference room is its Avaya conference telephone.
Formerly: AT&T and Lucent Technologies. The power of Bell Laboratories and the AT&T tradition.
The old proven AT&T, Lucent & Avaya Merlin was the standard for four decades. Great basic telephone service, low speed and expensive slow data connections.
Select Avaya and get the experience of Bell Laboratories..
You should elect a single source telephone vendor.
Newest telephones have: full color feature and low cost full speaker telephones, 600 configurable features, Internet connectivity and security, paperless FAX , computer operator consoles that show all telephone activity in the business with instant messages to announce calls.
Your Smart Phone features are now at your desk top.
Avaya's Lowest cost full speaker with bright LCD and LED lamps. Digital or VoIP.
Connect remote telephones and data anywhere, and manage your phone connections from anywhere.
For the ultimate in operator call control, provide your operator with the latest in call handling. and limit calls on hold. The console uses Instant Message prompts to announce a call in salience.
Fastest inexpensive Internet with powerful security from SonicWall; compare our 100 MBS versus your speed?
Novacom connects your cell phone as an extension along with your desk phone; both ring at the same time, and connect voice mails to Emails and cell phones. Use your wireless resources to link you cell phone-no minutes needed.
Novacom's FAX server delivers faxes directly to your computer
SEVEN needed resources offered for telephone/data for a few dollars more than just telephones.
Case Studies-Names and contact information available upon request
January, 2012 MJS
Industry: Financial Services
MJS was offered eight competitive systems from Managed Services to Key telephones at lowest prices. MJS elected Novacom to implement the following:
Plan a new series of telephone lines with one month in advance securing new telephone numbers;Installed a new Avaya IP Office system;Installed and configure a new Cisco data switch;Connected computers with wireless access;Deployed a SonicWall firewall;Connected a Novacom FAX server; andProvided lines with direct calling and call coverage with unlimited free calling. May, 2009 LF
Industry: Financial Services
LF replaced a fully operable Toshiba telephone system with sixty telephones. LF needed to have Computer Telephone Integration (CTI) and modern features. Novacom implemented the following:
Two new T-1 telephone lines with a 50% cost reduction and fast Internet;Installed a new Avaya IP Office system;Deployed CTI functions including: remote access to telephones, and call accounting;Installed and configure a new Cisco data switches;Connect computers with wireless access and deployed a SonicWall firewall;Connect a Novacom FAX server; andProvide lines with direct calling and call coverage. June, 2006 TP
Industry: Pediatric Medical Group
To replaced a fully operable Avaya Definity telephone system with thirty telephones. TP needed to have Computer Telephone Integration (CTI) and modern features. Novacom implemented the following:
One new T-1 telephone lines with a 50% cost reduction and fast Internet;Installed a new Avaya IP Office system;Deployed CTI functions including: remote access to telephones, call recording and call accounting;Connect computers with wireless access;Deployed a SonicWall firewall;Provided call management for their seven operators. Post installation- With the massive proliferation of the medical records storage needs, Novacom was asked to optimize the Internet access. Currently, TP uses a 101/15MBS primary Internet and backup in their SonicWall.
access. Currently, TP uses a 101/15MBS primary Internet and backup in their SonicWall. December , 2009 AF
Industry: Beverage Manufacturer
To replaced a fully operable VoIP network service six locations, eliminating all of the dropped calls and echo issues, in a Small Community Network (Avaya's SCN) . AF needed to have Computer Telephone Integration (CTI) and modern features across the network with about 120 telephones. Novacom implemented the following:
An MPLS new T-1 network;Installed three Avaya IP Office system;Deployed CTI functions including: remote access to telephones and call recording;;Connected computers with wireless access and deployed a SonicWall firewall.. 1-WE offer telephone systems-You elect digital and/or VoIP-Your Choice.
2-WE seamlessly connect off site staff staff & remote offices.
4-WE implement Low Cost/Powerful Internet
3-WE connect Desk & Cell Phones
6-WE Implement Paperless FAX
5-WE Improve to Faster Computer Networks.
The deployment of telephone and computer networks systems starts with a well organized resources room. Shown below is a sample of the organized room with fiber optics circuits, telephone and data network connections.
FAST. Most installations completed in 24 hours.
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Select from a full array of low cost basic and feature telephones.
Connect your off site workers and offices in a single network-no barriers for up to 1,000 telephones and 32 sites.
Integrate cell phones to desk phones, and allow cell to be a wireless, phone-no minutes charges for intercom calling.
Wire the most reliable networking.
Focus on fast and secure Internet. Unleash the power of the Internet.
Employ clear PDF FAX messages to your desktop
Collaboration requires voice and video conference components..
7-WE Implement local conference with up to 64 parties.
Avaya's conference phones offer more features than Polycom (starfish) phones. Pick the model for the size of the room. Avaya offers, also, a full line video conference resources.
Novacom's staff run CAT 5 and CAT 6 networks. We are experts with fiber optic. connections.
We offer Cisco switches and routers.
Novacom provides the seven most needed functions needed by small to mid-sized businesses.
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Novacom is an authorized Avaya Business Partner
